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Customer Satisfaction Survey


Were you pleased with our service or have areas where we can improve? We want to know! Please fill out the short customer satisfaction survey below to tell us about your experience with Morton HVAC.

Customer Satisfaction Survey

First Name * 
Last Name * 
E-Mail * 
Phone Number
How did you hear about us?
 
1. Please rate your overall experience with your recent service.
2. How would you rate your experience with the office staff (your initial call)?
3. The promptness...they got there when they said they would.
4. The technician's attitude...friendly and helpful.
5. The technician's explanation of the repair or service.
6. The technician's professionalism.
7. The quality of work...care for your home, inside and outside.
8. The effectiveness of the service call...is it fixed?
9. Would you recommend Morton HVAC to friends and family?
10. The value you received for the service provided.
 
Please tell us, in a few words: what's the one thing about the recent service call that made you the happiest?
We may have missed something of importance to you, or you would like to make a comment about your recent service experience, please tell us about it.
 
Thanks again for your valuable time in participating in the Customer Care Service Survey and helping us to help you.
 
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